Technical Manager / Senior Technician (Jet Park – Gauteng)

Location: Jet Park – Gauteng
Employment Type: Full-Time
Department: Technical Services – UPS & Inverter Division

Job Summary:

We are seeking a high-level, experienced Technical Manager / Senior Technician to join our Gauteng branch. This role is ideal for someone who is strong technically, confident in project planning, and able to support and develop a national service team.

This role requires strong technical knowledge, attention to detail, and the ability to work both independently and within a team environment.

Key Responsibilities:

Technical Leadership & Support

• Provide high-level technical support for UPS, inverter, battery, and electrical backup systems.
• Assist the service team with complex fault-finding, commissioning, and on-site diagnostics.
• Offer remote support and guidance to technicians when issues arise at client sites.

Project & Scope Planning

• Work closely with sales teams to validate technical requirements and ensure correct equipment specification.
• Conduct site inspections and prepare technical input for tenders and major quotations.
• Ensure projects follow Cooper Power’s installation standards and quality procedures.

Training & Development

• Train and mentor junior and intermediate technicians.
• Ensure service staff understand correct installation practices, safety procedures, and company specifications.
• Contribute to building a high-performance technical culture within the branch.

Quality Assurance

• Conduct installation audits and ensure all work meets Cooper Power’s standards.
• Identify areas for improvement and implement corrective actions.
• Ensure compliance with relevant electrical standards and client requirements.

Field Work & Client Interaction

• Attend key client sites when specialist support is required.
• Assist with commissioning, planned maintenance, and problem resolution.
• Provide professional communication and maintain strong customer relationships.

Job Requirements:

• Strong technical background in UPS, inverter, battery, or electrical systems.
• Minimum 4–6 years hands-on industry experience.
• Experience mentoring or leading technicians is highly advantageous.
• Valid driver’s licence and willingness to travel for project and support work.
• Excellent communication and documentation skills.
• Fluent in English; Afrikaans beneficial.